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Features / Points and member cards

Points and member cards

A point is one taka back. Printed member cards, scanned at the POS.

Pilot · running with a few shops, ask to join

A member card is scanned at the POS; the customer is on the sale, 25 points are added and her balance goes from 120 to 145.Nodi FashionMember0042 11871 point = ৳ 1Sale · Counter 1Rahima BegumMember card 0042 1187Points120145+ 25This sale earned 25৳ 145 to spend

How it works

  1. 1

    Set the rate and the least a customer can redeem.

  2. 2

    Points earn at the counter and on delivered orders.

  3. 3

    A member card is scanned at the POS and puts the customer on the sale.

In the product

Loyalty points

Choose what comes back as points, say 1% or 2% of a sale. A point is one taka. Your customers earn on what they buy, at the counter or online once delivered, and pay with their points next time, at the till or at checkout. You choose when unused points lapse, and which products earn none.

A grocery gives 2% back. A family that spends ৳5,000 a month earns ৳100 in points, sees it on their receipt and on your website, and pays ৳100 of next month's shop with it.

Member cards

Have cards printed for your shop and hand them to your regular customers. The first time the till scans a new card you say whose it is; from then on a scan puts that customer on the sale, with what they owe, without asking for their number. The card's QR code also opens your shop's website on the customer's own phone.

A grocery hands cards to the families that shop every week. At the counter the cashier scans the card, the customer's name and due come up, and the sale goes on their account in one tap.

Who it's for

In every package

No upgrade needed. Turn it on in Settings → Features; only what you use shows in your menu. Prices →

See it in a demo shop

Shops we run, one for each kind, with this switched on. Demo shops →

Questions

Who earns points?
A customer the sale is for: by their phone number, or their member card. A walk-in sale for nobody earns nothing.
Can points become cash?
No. Points pay for goods, up to the sale's total, and never the delivery fee. They are never given back as cash.
What if a sale is returned?
The points it earned come back off, and points it was paid with go back on.
Who prints the cards?
Any printing press. You download the numbers, each with its barcode and QR code, and the press prints them on plastic cards. Cards are blank until the till gives one to a customer.
What if a customer loses their card?
Mark it lost on their page and give them another. The lost card stops working at once.
Does the card give a discount?
Not yet. Today it finds the customer in one scan; offers and points for members are coming.

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